Why An Online Casino May Block Your Account

Online casinos can be a lot of fun and entertaining, but if you’re not careful, they may block your account. There are a number of different reasons why an online casino would block an account. Luckily, if you haven’t broken any of their rules, you might be able to get unblocked after a quick talk with customer service.

Online casinos have a duty to protect themselves and their players, which is why they block accounts with suspicious activity. If you don’t care to get unblocked, you might want to find yourself a new casino to play at. Here’s an article that talks about new casino sites you might be interested in switching to.

If you’d rather continue playing at your current online casino, here are some reasons why they may have blocked your account and how you can try and get unblocked or avoid these problems in the future.

Failed Verification

Online casinos require players to verify their accounts. It’s a measure to prevent money laundering and underage gambling. Most casinos require you to pass their verification process before you can withdraw funds or even begin playing.

The process generally requires you to submit a photo of a government-issued ID. Anyone who does not provide these documents is likely to get their account blocked. Failure to provide a valid ID usually results in forfeiting all funds.

Underage Gambling

Casinos are obliged to prevent underage gambling. Any casino that fails to prevent this is likely to have its license revoked. When a player creates an account at a casino, they may be required to submit their ID. The casino uses this to verify that the player is not a minor. If a player is discovered to be underage, the casino won’t hesitate to block the account to protect itself from the consequences and reputational damage.

Various Unsuccessful Login Attempts

Trying to log into an account multiple times without success may make the casino block the account. It may seem like someone is trying to hack into your account using false details. If the account is yours and you forgot your password, the best thing to do is to contact customer support and request a password change.

Most online log-ins have a “Forgot Password” button or something similar. Clicking this will send a reset link to your email or device. Try to avoid guessing your password if you forgot it and just use this convenient feature instead.

Opening Duplicate Accounts

Some players think that they can manipulate the casino and use multiple accounts on the same platform. Players that open more than one account are usually trying to take advantage of sign-up bonus offers or other rewards. If they discover that you used false documents or multiple accounts, you will not be able to withdraw your winnings.

When the casino discovers that you have more than one account, all of them will be blocked, and you’ll be unable to create a new account. Some casinos can even block your account if it detects opening more than one account on your device. If you have family or friends living with you, ensure that they do not use your computer or information to open an account as this can look suspicious to an online casino.

Suspicious Activity From Your Account

Casinos always look out to protect themselves and their customers from fraud. They are always on the lookout for accounts with suspicious activity. This may include a sudden change in stakes wagered, exhibiting unusual gambling patterns, or depositing and withdrawing funds without using them on the site.

A large increase in gambling, spending which leads to significant commercial risk to the operator and gambling without a reasonable explanation for the source of funds are all suspicious activities. The casino may be forced to block your account until you clear their concerns.

Violation Of Terms And Conditions

Players must always avoid breaching the casino’s terms and conditions if they want to keep their accounts unblocked. Creating an account requires agreeing to the terms and conditions. These are the rules every player must adhere to while playing at the casino.

The common terms and conditions at online casinos apply to:

• • Wagering requirements
  • Time limits
  • Excluded payment options
  • Deposit and withdrawal limits

Most players don’t go through the casino’s terms and conditions because the document seems long and tedious to read. However, failure to read them doesn’t exempt anyone from the repercussions of not adhering to them, which includes having your account blocked. The casino will penalize any player who does as they wish without adhering to the terms and conditions.

Bonus Harvests

Casinos offer bonuses to entice new players to join and to reward loyal ones that stick around. The bonuses may include welcome packages, refer-a-friend bonuses, reload bonuses, free cash, free spins, and cashback offers.

Each bonus has terms and conditions that players must fulfill to claim them. Bonus harvesting involves attempting to claim various bonuses from one casino at the same time under different accounts. However, it’s a violation of the casino’s terms and conditions. If you do this, you’ll quickly find your account blocked and blacklisted.

The commonest type of bonus abuse includes:

• • Collecting multiple signup bonuses
  • Collusive play
  • Arbitrage
  • Chip dumping

Bonus abuse usually begins with multiple signup attempts to create different accounts. It may involve using disposable emails or fake and stolen credit card details.

When your account is blocked, this is what you can do:

• • Stay calm to avoid making additional mistakes
  • Read the terms and conditions to understand where you went wrong
  • Understand why your account got blocked
  • Reach out to customer support

Final Thoughts

Casinos block players’ accounts to protect themselves and their players. It pays to read and understand the terms and conditions to prevent your account from getting blocked. When you forget your account info, such as your username and/or password, contact customer support. Now that you know why a casino might block or ban your account, you can hopefully avoid this serious issue in the future.